{"id":146,"date":"2025-09-24T09:47:33","date_gmt":"2025-09-24T09:47:33","guid":{"rendered":"https:\/\/gimmemoney.co.za\/?page_id=146"},"modified":"2025-09-24T10:17:21","modified_gmt":"2025-09-24T10:17:21","slug":"complaints-ncr-information","status":"publish","type":"page","link":"https:\/\/gimmemoney.co.za\/index.php\/complaints-ncr-information\/","title":{"rendered":"Complaints &amp; NCR Information"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"146\" class=\"elementor elementor-146\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ca9652b e-flex e-con-boxed e-con e-parent\" data-id=\"6ca9652b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-47109a15 e-con-full e-flex e-con e-child\" data-id=\"47109a15\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a23907c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1a23907c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Complaints &amp; NCR Information<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b00d13 e-flex e-con-boxed e-con e-parent\" data-id=\"5b00d13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8c010d6 e-con-full e-flex e-con e-child\" data-id=\"8c010d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9bec09c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9bec09c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Complaints Procedure<\/strong><\/h3><p>If you have a complaint:<\/p><ol><li>Contact us directly via email or phone.<\/li><li>We will acknowledge your complaint within 5 business days.<\/li><li>We aim to resolve complaints within 20 business days.<\/li><\/ol><h6>\ud83d\udce7 <strong>complaints@gimmemoney.co.za<\/strong><br \/>\u260e 010 824 5994<\/h6><h3><strong>Escalation<\/strong><\/h3><p>If unresolved, you may contact the <strong>National Credit Regulator (NCR):<\/strong><br \/>\ud83d\udce7 Email: complaints@ncr.org.za<br \/>\u260e Tel: 0860 627 627<br \/>\ud83c\udf0d Website: www.ncr.org.za<\/p><h3><strong>Consumer Rights<\/strong><\/h3><p>As a consumer under the <strong>National Credit Act<\/strong>, you have the right to:<\/p><ul><li>Full disclosure of loan terms,<\/li><li>Fair and responsible lending,<\/li><li>Confidential treatment of personal information,<\/li><li>Access to dispute resolution mechanisms.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints Procedure If you have a complaint: Contact us directly via email or phone. We will acknowledge your complaint within 5 business days. We aim to resolve complaints within 20 business days. \ud83d\udce7 complaints@gimmemoney.co.za\u260e 010 824 5994 Escalation If unresolved, you may contact the National Credit Regulator (NCR):\ud83d\udce7 Email: complaints@ncr.org.za\u260e Tel: 0860 627 627\ud83c\udf0d Website: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-146","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gimmemoney.co.za\/index.php\/wp-json\/wp\/v2\/pages\/146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gimmemoney.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gimmemoney.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gimmemoney.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gimmemoney.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=146"}],"version-history":[{"count":11,"href":"https:\/\/gimmemoney.co.za\/index.php\/wp-json\/wp\/v2\/pages\/146\/revisions"}],"predecessor-version":[{"id":177,"href":"https:\/\/gimmemoney.co.za\/index.php\/wp-json\/wp\/v2\/pages\/146\/revisions\/177"}],"wp:attachment":[{"href":"https:\/\/gimmemoney.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}